Returns & Exchanges
At Freckled Poppy, we want you to love your new style, but if something isn't quite right, we offer a seamless return process for store credit within 14 days of delivery. Please ensure items are in their original, unwashed, and unworn condition with tags attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be deducted from your final store credit amount.
Package Your Items
Securely pack your items in the original shipping bag or a similar mailer, ensuring all original tags are firmly attached.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while our team processes your store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing